Student voices will guide you on how to be professional and civil when working with students. 

Students are recognised and appreciated:

• Help me to make friends

• Talk with me -  not about me

• Tell me what I am good at, and let me know when I did well

• Support me to become independent in what I like to do

• Offer me opportunities to achieve

• Respect me- I have got feeling too

• Always expect the highest of me; you might be surprised at what I can do

• Let me know what is going to happen next- let me know what I am working for

• Don't put me under pressure; rather, help me to achieve what I am struggling with

• Let me do what I already can do - even when it takes time

Philosophy is important to us:

• Tell me what I should do, NOT what I shouldn't do

• Understand me, my needs and respect them

• Give me time to process and respond

• Only one person is talking/directing me at a time

• Keep your promise !!! If you can't follow through, don't temp me in the first place

• Food is not a motivator - it's a need

• Be calm with me even if I can't be calm myself

• Work calmly - give me TIME, SPACE, and FREEDOM to settle down... help me to relax

Working Policy- How we are going to make this work

• I am going to follow the timetable; work has to be finished first

• Always make sure I have a positive learning outcome

• Reward me for my efforts by giving me the freedom to do what I enjoy doing

• Give me a chance to make my work independently

• Demonstrate - let me experience - do it with me - until I can do it all by myself

• Make sure I am ready before you give me a task - look at my "Stage of readiness"

• There is no right or wrong in the way I do my work - doing it means progress

Staff - Because I'm a Professional

• When I'm working with students - don't step under in unless I ask you for support

• Be consistent in your work with the student; they may need the routine to understand

• It's your job to support the students in their work, not to do their work for them

• Only physically intervene with me when I, a student, or staff is in physical danger

• Ask for help or relief before the situation escalates and becomes unmanageable

• Stick to your delegated student when it's your responsibility; your student is your priority, stay at your station

• Ask an EXPERT for advice (an expert is the person with the most experience in the topic or regarding student)

• Think about and plan your actions appropriately; your student may have difficulties doing so